Candidate Terms and Conditions

Last Updated: August 20, 2025

These Candidate Terms and Conditions (“Terms”) govern your access to and use of any assessment, simulation, test, task, or related candidate experience (“Assessment”) provided through the Neuroworx platform (“Platform”). By accessing or completing an Assessment, you agree to be bound by these Terms.

If you do not agree, you must not continue with the Assessment.

Neuroworx Ltd (“Neuroworx”, “We”, “Us”), registered in England and Wales under company number 14612373, operates the Platform on behalf of employers and organisations (“Employer”) who invite candidates (“You”) to complete Assessments.

1. Purpose of the Assessment

Neuroworx provides Assessments to Employers as part of their hiring, screening, or workforce evaluation processes.

Neuroworx is not the hiring organisation and does not make hiring decisions. Any decisions relating to your application are made solely by the Employer.

2. Your Responsibilities

You agree to:

  • Provide accurate and truthful information when completing an Assessment or creating a candidate profile.

  • Complete the Assessment yourself without unauthorised assistance.

  • Follow any instructions given within the Assessment.

  • Ensure you have a suitable device, internet connection, and environment for completing the Assessment.

  • Comply with all applicable laws while using the Platform.

You must not:

  • Attempt to cheat, copy, share, or reproduce Assessment content.

  • Use tools designed to manipulate, automate, or gain unfair advantage in the Assessment (including bots, AI tools, screen readers used for cheating, or scraping tools).

  • Interfere with, disrupt, or attempt to bypass the security of the Platform.

  • Impersonate another person.

Failure to follow these rules may result in the Employer rejecting your application and/or Neuroworx restricting your access.

3. Your Data and Privacy

Neuroworx processes your personal information on behalf of the Employer.

The Employer is the data controller, and Neuroworx acts as their data processor.

By taking the Assessment, you acknowledge that:

  • Your personal data will be processed in accordance with Neuroworx’s Privacy Policy and any privacy notice provided by the Employer.

  • Your Assessment responses, behaviour, scores, and related data will be shared with the Employer.

  • Neuroworx may use anonymised or aggregated data (not identifying you) to improve its assessments, analytics, algorithms, and AI systems.

Proctoring and Monitoring

Some Employers may enable optional monitoring features such as:

  • Webcam checks

  • Screen activity monitoring

  • IP or location signals

  • Tab-switching or focus-loss alerts

  • Copy/paste or unusual behaviour detection

If such features are enabled, the Employer is responsible for informing you and ensuring legal compliance in your jurisdiction.

Neuroworx does not require webcam use unless the Employer instructs it.

4. Intellectual Property

All Assessment materials, questions, simulations, and scoring models are owned by Neuroworx or its licensors.

You agree not to:

  • Copy, download, record, screenshot, or distribute any Assessment content.

  • Reproduce or reuse the Platform or any part of it.

  • Use the Assessment for anything other than participating in the Employer’s hiring process.

5. Assessment Integrity and Verification

Employers may request that Neuroworx verify whether your Assessment was completed fairly using automated signals, behavioural analytics, or proctoring tools (if enabled).

Neuroworx may:

  • Flag unusual or suspicious activity to the Employer.

  • Restrict or invalidate your Assessment if misuse is detected.

  • Request you to retake the Assessment under supervised or proctored conditions.

Neuroworx does not decide whether your Assessment is accepted; that decision belongs entirely to the Employer.

6. Technical Availability

We aim to keep the Platform available and functional. However:

  • We do not guarantee uninterrupted access.

  • Network issues, browser incompatibility, firewall restrictions, or device limitations may affect your experience.

  • If you encounter issues, you should notify the Employer or Neuroworx support as directed.

You are responsible for ensuring your device and setup meet the minimum technical requirements.

7. No Guarantee of Outcome

Completion of an Assessment does not:

  • Guarantee progression in the hiring process

  • Guarantee employment

  • Provide a right to appeal the Employer’s decisions

All hiring decisions are made exclusively by the Employer.

Neuroworx provides the tools and scoring but does not influence the Employer’s hiring criteria, weighting, or final judgement.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Neuroworx provides the Platform “as is” without warranties of any kind.

  • Neuroworx is not responsible for hiring outcomes or decisions made by Employers.

  • Neuroworx is not liable for any loss, damage, or inconvenience resulting from:

    • technical issues

    • internet failures

    • device problems

    • employer misuse of data

    • your failure to follow instructions

Nothing in these Terms excludes liability for fraud or for any liability that cannot legally be excluded.

9. Termination and Access Removal

Neuroworx may suspend or restrict your access if:

  • You breach these Terms

  • You attempt to cheat or manipulate an Assessment

  • Required by law or by the Employer

  • You engage in conduct that threatens the security or integrity of the Platform

We may retain anonymised data after access ends, but personal data will be handled according to the Employer’s retention policies and applicable law.

10. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact

If you have questions about an Assessment, contact the Employer who invited you.

For platform-related issues or privacy concerns, you may contact Neuroworx at: support@neuroworx.io.