The communication skills test assesses how well a candidate can convey an idea, share a point of view, make a convincing case, and other tasks that require employees to correspond with others or exchange information.
To do well on the test, candidates also need to show a tendency to actively listen and accurately interpret non-verbal cues, which is an essential part of verbal communication and is necessary for almost every type of job role.
Candidates should have a strong understanding of empathy and professional etiquette in communication, necessary for the workplace and especially for working with others in a leadership position.