Account Manager Test

If you’re seeking an account manager for your team, consider using pre-employment testing to ensure the candidates on your shortlist possess the skills needed to successfully fulfill the responsibilities of the role.


What is an account manager test?

An account manager test is an online assessment that helps you determine whether or not a candidate is suitable for an account manager role. It gives insight into whether your prospective employees have what it takes to build and sustain client relationships; provide knowledge, updates and support; and organize and oversee daily tasks related to their client account(s).

The test evaluates key skills vital to a client-facing role, such as communication, interpersonal skills and problem-solving. It can also be tailored to test any specific technical knowledge necessary for the management of the accounts - such as may be the case within the engineering or IT sectors. This extends to incorporating any software platform skills that are desirable for the role.

It is used to the greatest effect early in the recruitment process, to assist with streamlining your talent pool based on objective insights regarding the skills and abilities of the applicants.

To do well on the test, candidates must demonstrate that they can work accurately under time pressure, whilst illustrating the presence of those core capabilities needed for the role.

About the Account Manager Test

An account manager is responsible for overseeing the work on a specific account and ensuring that their clients' needs are met. This involves being the main point of contact, actioning and reviewing the daily activities, and ensuring tasks are completed on time and to a high quality. Depending on the size, managers may be responsible for more than one account.

To excel in the role, an employee must possess strong communication skills (both spoken and written) to build a rapport with clients and write progress reports, have excellent time management skills and be an engaging and reliable representative of the company.

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Why should you use an account manager test for recruiting?

An account manager test assists in objectively evaluating key skills, providing insight that cannot be gleaned from a CV or application form alone. The information provided by candidates often places them with similar levels of experience and it can be very hard to confidently differentiate between possible hires.

The test will measure candidates’ competency across problem-solving, effective communication, interpersonal skills, attention to detail and any specific knowledge required - whether numerical, verbal or software related.

The data an account manager test enables recruitment teams to make more informed decisions - based on clear results - leading to more effective staffing choices and, ultimately, higher job satisfaction, lower employee turnover and increased productivity.

The ease of administering the test and reviewing candidate performance reduces the burden on your recruitment staff and allows for a faster and more cost-effective hiring process. Candidates who do not make the expected grade can be eliminated from the process, allowing the next phase of recruitment to focus on the most promising talent.

An account manager test is also beneficial for recruiting the following roles:

  • Junior/senior account manager

  • Account supervisor

  • Business development manager

  • Sales manager

  • Client relations manager

View a sample report

Results for the Account Manager Test along with other assessments the candidate takes will be compiled to produce a candidate report.

The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.

Neuroworx Sample Report

How our test assesses account manager skills

Candidates will need to answer a range of questions that measure industry-specific technical skills where applicable (e.g. Microsoft Excel), soft skills (e.g. interpersonal), aptitude (e.g. verbal reasoning) and relevant personality dimensions (e.g. detail orientation). The results present a holistic view of how well-suited each candidate is for the job at hand, using a data-driven approach.

The format varies by type of question, including multiple-choice for aptitude and technical skills, situational judgment for soft skills and agreement on a Likert scale for the personality dimensions. This approach ensures candidates are being assessed in an accurate and fair manner, and that results reflect the true underlying qualities of each candidate.

The characteristics, abilities and knowledge necessary to be an account manager were identified using the US Department of Labor's comprehensive O*NET database. O*NET is the leading source of occupational information that is constantly updated by collecting data from employees in specific job roles.

During the development process, test questions were rigorously analyzed to maximize reliability and validity in line with industry best practices. They were created by our team of I/O psychologists and psychometricians – who collaborated with subject-matter-experts – and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.

Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.

Our account manager test is monitored to ensure it is up-to-date and optimized for performance.


Predictor of job success

Neuroworx provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).


Access real assessments

Instant access to our full testing suite.

  • Fully accredited

    All our Account Manager tests are written by accredited psychologists and fully validated.

  • For all levels

    We offer Account Manager tests for all levels so you can assess all roles within your organisation.


Energize selection process

Streamline hiring with our out-of-the-box tools.

  • Smart automations

    Automated actions such as alerts and reminders ensure a smooth candidate experience.

  • Instant results

    Receive candidate results in real-time so you can make decisions in hours, not days.


Make better hires

Improve hiring with bias-free, data-driven decisions.

  • Analytics dashboard

    Our full array of candidate performance metrics will provide actionable data on each of your candidates.

  • Candidate comparison

    Simple, easy-to-use candidate comparison reports mean you don’t need to be a psychologist to interpret them.


You’re in good company

Provides all the data and high-level metrics we need to make fast hiring decisions. Neuroworx has been particularly helpful in scaling our operations since we moved to remote working.

Greg, CEO, Reverse Media Group, Australia
Greg, CEO, Reverse Media Group, Australia

Focusing on data reduced the subjective decision making from our hiring process and allowed us to reduce bias and make better hiring decisions.

Izzie, Head of HR, iZettle, Sweden
Izzie, Head of HR, iZettle, Sweden

We used Neuroworx as part of our Finance Graduate Scheme recruitment and it was just what we needed – really simple to send candidates the link to complete and clear to see how they all compared. And great value for money!

Christina, HR Director, Cancer Research, UK
Christina, HR Director, Cancer Research, UK


Curated by our team of experts

Scientifically validated by psychometric specialists

  • Our team of assessment experts is made up of I/O psychologists, psychometricians, and subject matter experts who work closely together to ensure each test is accurate and reliable.
  • Our subject matter experts are rigorously vetted and typically have several years of experience working in their industries and hold advanced credentials.

Account Manager Test FAQs

What types of questions are on an account manager test?

An account manager test features a range of questions - from verbal reasoning, logical reasoning and error checking, to specific aptitude questions dictated by your business sector - to give a comprehensive insight into the suitability of each candidate for your vacant position.

What other skills are needed by account managers?

Account management is a heavily client-facing role, meaning that managers need to be able to converse effortlessly with clients in a professional manner. A personality test will help to assess a candidate’s behavioral traits, giving an insight into whether they have the personable nature required.

What is the cost for Neuroworx’s account manager test?

Neuroworx operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.

Can I get a free trial?

Yes, simply sign up (no credit card is required) and we'll give you unlimited access for seven days. Create as many jobs and test as many candidates as you want; you won't be charged a penny.

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