Why good hiring data still leads to bad decisions

This whitepaper explores why organisations collect better hiring data than ever before yet still make inconsistent, low-confidence hiring decisions.

Whats Inside?

In this whitepaper, we examine why improved assessments, richer reports, and more hiring data have not led to better decisions. Despite access to detailed insights on skills, behaviours, and potential, many organisations still default to intuition, seniority, or familiarity at the final decision stage.

You’ll learn:

  • Why more data can increase decision risk without clear priorities

  • How hiring panels misinterpret assessment results

  • Where intuition re-enters the process despite strong evidence

  • Why decision frameworks matter more than dashboards

  • How to design assessment outputs that guide choices

  • What it takes to close the gap between insight and action

The Importance of turning insights into decisions

Good hiring data only creates value if it changes decisions.

When assessment results are delivered as information rather than decision guidance, hiring managers struggle to interpret what matters most. Conflicting signals are left unresolved, panels disagree, and final choices revert to opinion rather than evidence.

Get it wrong, and you risk:

  • Strong assessment insight being ignored

  • Inconsistent decisions across teams and regions

  • Hiring panels relying on confidence and seniority

  • Decisions that are difficult to explain or defend

Better data does not reduce subjectivity unless decision design changes with it.

The Data on hiring decisions

From our research:

  • Hiring teams frequently override assessment insight at the final decision stage

  • Decision confidence drops when too many signals are presented without hierarchy

  • Panels without shared criteria show higher disagreement and inconsistency

  • Clear prioritisation of role-critical skills improves decision confidence and outcomes

With the right decision design, hiring data becomes a driver of better outcomes rather than additional complexity.

Download White Paper