How iZettle eliminated bias from their hiring process

iZettle introduced aptitude testing as a way of getting real insights into the cognitive abilities of their candidates. It was also a way of eliminating bias too, by using objective metrics rather than subjective decision making.

Neuroworx was introduced as the first step of the recruitment process. It provided a way to filter thousands of candidates quickly using objective screening. By setting up benchmarks of existing employee performance, iZettle were able to set the standard from which to compare new employees.

Setting the minimum standard

By setting benchmark minimum results using existing employees, iZettle were able to objectively determine whether candidates hit the required mark or not. The subjectivity that is so common in the recruitment process could be removed and replaced with objective decision making.

This led to better hiring practices, but also led to reduced bias and improved diversity in hiring. Any unconscious discrimination was eliminated by this data-driven approach.

Focusing on data reduced the subjective decision making from our hiring process and allowed us to reduce bias and make better hiring decisions.

Izzie, Head of HR, iZettle, Sweden
Izzie, Head of HR, iZettle, Sweden


iZettle AB is a Swedish financial technology company founded by Jacob de Geer and Magnus Nilsson in April 2010.The company offers a range of financial products including payments, point of sales, funding and partners applications. iZettle was the first to develop chip-card reader and app for smartphone-based mobile commerce which meets international security requirements.




Stockholm, Sweden


Finance, Technology

Boost your hiring power.
Start using Neuroworx today.

Talk is cheap. We offer a 7-day free trial so you can see our platform for yourselves.

Try for free