Which specific tests should you use?
At the core of retail work the following tests are useful in measuring the quality of your hires:
- Verbal reasoning tests
- Personality tests
- Interpersonal skills tests
- Software skills tests
- Situational judgement tests
A verbal reasoning test is a type of aptitude test that assesses how well an applicant can comprehend complex passages of text and information.
Test takers will need to answer a series of multiple-choice questions based on passages of text and information they are provided with. The role of the test-taker is to decide whether the questions about the text they have read is factual, false or implied.
The test is particularly useful for the teaching industry for those who might be given reports, curriculum, emails or instructions. It’s an important skill for an educator to be able to separate the key information needed to use from a curriculum and then relay it back when teaching.
A personality test helps assess whether an educator will be an effective team member and a good cultural fit for the education establishment they will be hired to work for. Finding the right personality traits in your talent pool is an essential part of a recruiters job - particularly in the teaching industry. Personality traits like empathy, stress tolerance and teamwork are skills difficult to assess just from a CV or interview.
The personality assessment uses Likert scale questions and tests a range of personality traits that you’d typically look for in a candidate.
Interpersonal skills tests
Soft skills such as demonstrating strong interpersonal skills are important for anyone in the teaching profession. The interpersonal skills test is a measure of a teacher's social intelligence, an important skill needed to work effectively with others. Communication, empathy, conflict resolution, and emotional awareness are all strengths covered in an interpersonal skills test.
Software skills tests
Teachers may require a range of software skill tests such as Microsoft Office (Excel, Word, PowerPoint) and basic knowledge such as using Windows and email systems. A software skills test assesses a candidate’s proficiency using specific software.
Situational judgement tests
Situational judgement tests measure how well an individual can make decisions in work-related scenarios. And since making good decisions is the key to success in any job, it stands to reason that the situational judgement test is also the best predictor of job performance.
The test presents the candidate with a scenario, and asks them to choose the ‘Most Likely’ and ‘Least Likely’ course of action they would take. This assesses an individual’s ability to handle difficult situations in a calm and effective manner, which is essential for teachers.